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Question

Adding Printers in 10.6

  • March 8, 2010
  • 2 replies
  • 18 views
stevewood
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Has anyone else had troubles adding printers via any method in Casper? It
seems that adding the printers is hit or miss. Some will show up, some
won't. Originally I thought this was an issue of the printers being added
to Casper via a 10.5 machine, but I've since deleted them out of Casper and
re-added using a 10.6 machine, and I still get the problem.

This is a mixture of HP printers configured as Bonjour printers and a few
Canon copiers and IKON copiers set as LPD printers.

For certain, I'll push 4 LPD IKON printers out and may get 2 of them to show
up. With the HP printers it is about the same.

Has anyone else seen this behavior?

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    2 replies

    E
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    • ernstcs
    • Contributor
    • March 8, 2010

    If you are adding more than one printer at a time it is an issue in 7.1. This should be fixed in an upcoming release.

    Craig E

    RobertHammen
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    • RobertHammen
    • Esteemed Contributor
    • March 8, 2010

    Yes, as Craig said it's a known issue in with 7.1 and 10.6.x
    On Mar 8, 2010, at 9:45 AM, Steve Wood wrote:

    Wait for 7.2, OR rewrite your printer add policies as script, i.e.

    /usr/sbin/jamf mapPrinter -id <#> (where # is the JSS ID of the printer - you can find this out in the web interface version of Casper Admin)
    sleep 60 (important to do this, otherwise you see the intermittent printer add issue)

    Went through this a month ago, recreated all of the printer adds as scripts because I needed them to work reliably.

    Hope this helps,

    --Robert

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