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Question

Adobe CC not installing

  • September 13, 2013
  • 3 replies
  • 10 views

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I've made installer packages of various Adobe CC application using CreativeCloudPackager, and I'm having a few issues:

- None of the applications will install during imaging of new computers since they seem to require that a user is logged in.

- Photoshop and InDesign won't install using Casper Remote (unknown error), but copying the installer to the computer and installing locally works.

Anyone else have these problems?

3 replies

RobertHammen
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  • Esteemed Contributor
  • September 13, 2013

What version of CCP did you use? Did you choose to exclude Adobe AIR and ignore conflicting processes? CCP before version 1.2 didn't honor that last option, so you should be using that.

Also, what do the logs at /Library/Logs/Adobe/Installers say?


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  • Author
  • Contributor
  • September 13, 2013

I'm using CCP 1.2 and I did exclude Adobe AIR and ignoring conflicting processes.

I will look at the logs later.


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  • Author
  • Contributor
  • September 13, 2013

OK, I just get an error DW040: The product XX is not installed.