Adobe DC Pro - package issue ?

jameson
Contributor II

I have downloaded the adobe DC package from adobe admin console.

It is downloaded default as zip, but can still upload it to Jamf

When I run the installer from self service it succeed, but the application is not installed

Executing Policy Adobe Acrobat Pro
[STEP 2 of 4]
Downloading https://euc1-jcds.services.jamfcloud.com//download/e6c2bd0afcb746ad96741c6304b84f70/AdobePro19.0_en_US_MAC.zip?token=9925a51f466c44e584467498731b2666xf5psonmdw716705aj86czktc9mddyw7...
Verifying package integrity...
Installing Adobe 1Pro19.0_en_US_MAC.zip...
Successfully installed Adobe 1Pro19.0_en_US_MAC.zip.
[STEP 3 of 4]

I do the exact same on photoshop, illustrator packages and also download from the package creator on the admin console and they works. Have anyone seen that issue before ?

1 REPLY 1

tdenton
New Contributor

Appreciate this old post not sure if you found a solution. Have had the same issue this week, hopefully have remote support call with Adobe tomorrow.