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Advice on common issues when setting up JIM ?

  • August 5, 2019
  • 7 replies
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We’ve taken on Jamf Cloud hosted and are having a few issues setting up the on prem LDAP Sync AKA “ JIM “ .

Both Azure LDAPS Sync and JIM (Jamf Infrastructure Manager) don’t seem to work and I was just looking to see if anyone had the same deployment issue ?

Were currently focusing on getting the On Prem Sync (JIM) configured as the Azure route may have some issues in regards to configuration and ongoing licencing.

No matter what I try our cloud instance does not see our on prem server 2016 JIM in infrastructure managers

Followed all the guides and still stuck

Best answer by tdclark

This walkthrough was what finally got my 2 JIM's working

https://hcsonline.com/images/PDFs/Jamf_Infrstructure_Manager.pdf

    7 replies

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    • prl
    • Contributor
    • August 6, 2019

    https://travellingtechguy.eu/integrate-azure-ldap-in-jamf-pro/ Have you tried this guide? No JIM involved at all.

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    • VitorCostaUK
    • Author
    • Contributor
    • August 7, 2019

    @prl Yes followed it to the letter set up a free trial instance as our educational Azure didn't support Domain Active directory services, but when i get through to authenticating on Jamf Pro , i get the error that the user cannot be found to authenticate the domain , and thus is where i lie stuck ... raised this with Jamf support and hopefully will get JIM working.

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    • prl
    • Contributor
    • August 7, 2019

    Hey @VitorCostaUK I think you may want to edit your search base to make this workflow function: https://travellingtechguy.eu/integrate-azure-ldap-in-jamf-pro/. see here for information on editing your search base: https://travellingtechguy.eu/default-ldap-mapping-for-active-directory-in-jamf/

    After editing your search base use the Test button in LDAP settings to see if it returns a user.

    Again the above does not require JIM whatsoever, JIM is for linking your on-premise AD server to Jamfcloud. If you have Azure and can afford it, having that cloud to cloud set up is more fun than setting up an on-premise LDAP Proxy on JIM.

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    tdclark
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    • tdclark
    • Contributor
    • Answer
    • August 7, 2019

    This walkthrough was what finally got my 2 JIM's working

    https://hcsonline.com/images/PDFs/Jamf_Infrstructure_Manager.pdf

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    • VitorCostaUK
    • Author
    • Contributor
    • August 8, 2019

    @prl & @tdclark thanks for the pointers , ill try this today ! THANKS !

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    • GiveEmHelms
    • Contributor
    • August 20, 2020

    @tdclark Do you have an updated version of that PDF? I keep getting a 404 when I go to that link.

    Thanks!

    sdagley
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    • sdagley
    • Jamf Heroes
    • August 20, 2020

    @GiveEmHelms I was looking for JIM info recently myself, and found "A Guide to Install Jamf Infrastructure Manager on a Windows 2016 Server" on the HCS site. I'm not sure if it's the same document @tdclark references, but it might help.

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