+8Jamf remote times out from home but works fine when I am on the domain. Only change was we recently setup IPV6.
ARD is also wonky from home as well.
When home I first VPN in (just FYI).
Remote Management is enable of course on the iMacs in question ;-)
+10Jamf remote and recon requires port 22 to be open. I would check on that mac to see what ports are open.
+26I actually gave up using JAMF remote some time back. It is super picky about DNS stuff and with 90% of our work force on VPN it was not worth dealing with. From what I understand it does not check with JAMF Pro/Cloud to get the current device IP address and relies on possibly out dated DNS records so the majority of our JAMF Remote connection never got to their intended destination.
I have also heard that JAMF remote is more or less technical debt at this point. Much like JAMF Recon and JAMF imaging, the JAMF software suite is loaded with stuff they do not maintain and that apple has stopped from working.
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