App Installer deployment status - Unavailable

[rapatel]

Hello,

I have added 1Password8 to the Jamf App Catalogue in our Jamf Test instance, On the Deployment status tab I'm getting 

App Installer deployment status Unavailable The App Installer deployment status cannot be retrieved. Check your configuration settings or refresh the page.

I have verified all the settings and it seems correct to me. I'm not sure what if I'm missing something or?

Can I get some assistance on this to fix this issue?

[rapatel · Accepted solution]

Hello @MxC , That message is normally seen if the Smart Group used in the scope does not have any devices in the Smart Group. Please verify if there are any devices showing in your scoped smart group.

[rapatel]

I was able to figure it out, Thank you!

[MxC]

What was the fix @rapatel ? I'm hitting the same error, bizarrely. 

[rapatel · Accepted solution]

Hello @MxC , That message is normally seen if the Smart Group used in the scope does not have any devices in the Smart Group. Please verify if there are any devices showing in your scoped smart group.

[AshliHermann · Accepted solution]

Thank you so much for the information.