Posted on 12-19-2016 11:08 AM
All of our apps setup to deploy (via VPP) are showing their descriptions as 'null' - where as they used to match the official "App Store" descriptions.
The last time I checked these was prior to the 9.96->9.97 update (that was done on our JAMFCloud instance on 12/16).
Am I missing something or is there something wrong?
Posted on 12-19-2016 11:22 AM
@aandersen I have a defect number of D-010002 that I am tracking related to the problem you are seeing. You might want to contact your TAM about it and see what they have to say.
Posted on 12-19-2016 11:28 AM
Posted on 04-19-2017 01:46 PM
Posted on 04-24-2017 08:27 AM
Looks like the only workaround is to redo the policy and DO NOT CLICK ON THE DESCRIPTION.
Since VPP is driven by MDM, no worries about policy history policy logs to lush.
TAM told us PI-002506 might be related as well?
Posted on 04-30-2017 05:30 PM
I have tried reconfiguring the policy, as soon as I hit save the Self Service description changes back to "null"
Posted on 06-07-2017 08:04 AM
Same issue here. I've seen this happening for a very long time now.
It's things like this that make us NOT use VPP at all.
Posted on 07-06-2017 08:05 AM
We can confirm the "(null)" issue comes back after some time passes.
We plan to ask Jamf about the status of this issue on an upcoming call.
Posted on 03-20-2018 09:44 AM
Just to circle around...seeing this on non-VPP free App Store apps with Jamf Pro 10.2.2.
Any word on this? Very annoying to say the least.
FWIW, it's Microsoft One Drive today that's not working...
Posted on 03-21-2018 04:28 AM
It’s still a problem with 9.101.4.
VPP via Self Service is overrated.
Posted on 03-21-2018 08:47 AM
So, the work-around, which isn't great, is to do this (Jamf Pro Cloud 10.2.2.xx):
Settings >> Computer Management >> App Updates:
Turn this off. Of course you have to keep an eye on things and likely delete/recreate if things get updated, but there it is.
Posted on 05-01-2020 06:02 AM
How is this still an issue in 10.19?
Posted on 05-01-2020 09:53 AM
How is it an issue to still not be able to update VPP apps automatically?
Posted on 05-14-2020 04:38 AM
Just ran into this bug.... even by Jamf's standards, this has been an issue for a very long time.