We have found that Apple Classroom 2.1 is not functioning if the instructor iPad has iOS 11.2 while using a Securly PAC proxy. The student devices show offline and sometimes the Classroom App ends the class with a pop up saying "Server Session Invalidated." If I pull off the Securly profile from the instructor device, Classroom works fine (even if the student still has Securly.) I have a support ticket in with Securly now. I was wondering if anyone else who uses Securly filtering is experiencing this behavior.
Question
Apple Classroom problems with iOS 11.2 and Securly PAC
+1Does anybody know if this is impacting student iPads or just Teacher iPads? If I make an exception on the configuration profile for teachers so they do not receive the PAC file, but students still do, will that temporarily solve the problem? Just a thought...not ideal...but could be a workaround until Apple releases an update.
+13In our tests, Teachers that run Apple Classroom app and meet the criteria are the affected devices, whereas student devices are not.
If you are in the developer group, download the latest beta of 11.2.5 and the problem is resolved, we saw in testing.
Hope that helps.
+2Hi there -
Is anyone experiencing this issue on iPadOS13? We're using the Securlty Smart PAC and often times the teachers are seeing the students "offline".
+3Experiencing the same issue as "blorenzo" - Securly Samrt PAC and students showing as OFFLINE in teachers apple classroom
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