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Question

Apple Configurator 2.5 No Longer Supports Apple TV 3rd Gen

  • October 3, 2017
  • 13 replies
  • 110 views

sharriston
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So I was trying to provision a 3rd gen apple tv today after updating Apple Configurator and found that configurator 2.5 only supports tvOS 10 or higher. I can't find any documentation saying configurator was dropping support for 3rd gen apple tv's.

13 replies

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Got the same problem here: 40 AppleTVs in a school which recently switched to a WPA2 Enterprise Network. So there is no way now to add the required certifcates and settings...


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  • New Contributor
  • October 4, 2017

Same issue by me.


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  • Valued Contributor
  • October 16, 2017

I just ran into this... I can't find a binary to downgrade configurator, either...


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  • New Contributor
  • October 19, 2017

Same problem here. The release notes for 2.5 didn't say anything about dropping support for Apple TV (3rd Generation), and now I can't update any of those devices.

Anyone know of a way to go back to Apple Configurator 2.4?


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  • Contributor
  • October 19, 2017

Big problem for us....


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  • Valued Contributor
  • October 20, 2017

I talked to an Apple Engineer about this yesterday, we ran into the same issue. He said Apple has heard from customers upset about the lack of 3rd Gen support with Apple Configurator 2.5 and they are going to patch it, but he unfortunately did not have a time frame for the release. His only suggest was to find an older Mac device and use older Configurator version.


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  • Contributor
  • October 23, 2017

Does anyone know where i can locate the older Apple Configurator .App File?
I have upgraded all my AC's before i knew about this issue.

Regards
Pete


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  • Valued Contributor
  • October 24, 2017

can you still install apple config 1?


cdenesha
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  • Honored Contributor
  • October 25, 2017

Hi all,

Send me a private email (first email in my profile), I've put it up on our server.

chris


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Here is the AppleConfigurator 2.2 beta download:
https://mega.nz/#!mIhR2ASA!9tsU55_td6FxnnKGv6eG64A72y-3dV2nYl1YR-mF50A
Worked for me!


JoshRouthier
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  • Valued Contributor
  • December 15, 2017

Looks like the 2.6 update fixed this problem


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  • New Contributor
  • May 9, 2018

I have 2.6.1 and it still won't let me configure 3rd Gen Apple TVs.


cdenesha
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  • Honored Contributor
  • May 9, 2018

@ICOM2.0 that version fixed configuration profiles but it isn't enough to set one up. See my comment above to email me for the 2.4 version.

chris