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Question

Apple MDM Enrollment down?

  • March 15, 2018
  • 7 replies
  • 43 views

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Noticed when trying to enroll a new laptop using DEP that it did not go through our Prestage enrollment. Tried to remove the laptop from the Prestage's scope and got the following message.

When going directly to https://mdmenrollment.apple.com , I get

The requested URL was not found on this server.

7 replies

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  • Contributor
  • March 15, 2018

Same here. I am calling support but still not been able to speak to anyone


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  • New Contributor
  • March 15, 2018

Having the same issue with iPads.


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  • Contributor
  • March 15, 2018

the support rep i am talking with does not have a clue what I am talking about. :(


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  • Contributor
  • March 15, 2018

appears to be up now. but im still seeing this error:

Unable to contact https://mdmenrollment.apple.com to remove a device from a PreStage enrollment


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  • New Contributor
  • March 15, 2018

Also having issues over here.

Unable to enroll an iPhone or an iPad on two different JSSs hosted on JAMF Cloud.


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  • Valued Contributor
  • March 16, 2018

Apple really should at least list the status of their push/dep/vpp servers on their system status page (or give IT a separate one).


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  • Author
  • Contributor
  • March 19, 2018

I'm still getting the same error message in Jamf, but am still able to enroll both iPads and Macs using DEP. I am also able to add/remove devices in the Prestage scope, even with the error message.