Apple School Manager Down?

[Sandy]

Hi All, Monday Morning, myself and so far at least one other has reported no access to Apple School Manager, with an "This Apple ID cannot be used... " Error

I I try to log in with my Master Admin account, it sends a verification code to my phone, and then rejects the code on the login screen.

Ruh Roh

[lehmanp00]

Here is what I got. I was in just fine on Friday.

[kkt]

Got this response this morning:

Good morning Kat,

Thanks so much for getting in touch on this. I can tell you that this does appear to be an emerging behavior we’re tracking this morning. I will be escalating this right away and keeping you in the loop as things progress.

Thanks for your patience and I will be in touch as soon as I get an update.

Best,
Barry

AppleCare Enterprise

Customer Support Engineering

[lehmanp00]

My colleague got to the 2-factor code screen but never received a code. BTW this site: https://support.apple.com/en-us/HT207191

Now has this update:

Maybe there are updating right now?

[Sandy]

delete

[Sandy]

[kkt]

I saw all that too yet all of us are still unable to log in to school.apple.com. :/

[Sandy]

Called Apple, known issue they are working on. Got a case # to add to their Impact Report
Posted the Maintenance alert to point out that changes were clearly made, and oopsies have occurred.
Apple's advice is to try back every hour to see if it is fixed

[Sandy]

Mine is working now FYI