Automated ticket creation to Jira from Jamf Pro

Avocajoe
New Contributor

I'm curious to know if there is a way to automate ticket creation in Jira based off machines that fall into scope of a certain smart group? For example if a machine falls to a smart group that has a criteria of 'FileVault not enabled' a jira ticket would then be created and I can assign to my peers accordingly. Im curious if anyone is currently doing this?

Our current Jira version is 7.2.x ( I know its old, not my team...)

6 REPLIES 6

hodgesji
Contributor

@Avocajoe did you ever figure out how to do this? It's a great idea!

Dylan_YYC
Contributor III

Not sure if this is of value, but you can have an alert triggered from Jamf Pro via email that Jira could then scrape? 06352136e0a24651a519ba7352ae9ca1

daniel_ross
Contributor III

Following this as it's of interest to our team.

pmainard
New Contributor

It would be amazing to have the ability to use a webhook in addition to email for membership change notifications.

oliver
New Contributor II

The webhook is https://www.jamf.com/developers/webhooks/#smartgroupcomputermembershipchange

asanchez
New Contributor II

If someone has a documentation guide on creating/streamlining this type of process that would be great as it is a terrific value-add!