Beyond Trust - Url pre fill field request.

[marcdxn]

Wonder if anyone can help with this.

We have deployed a large number of 'Beyond Trust' remote support iOS apps out to iOS devices in the company.

When opening the app there are two fields the first field - 'URL' the address entered is static it never changes and i want to find out how to Pre-fill this field using Jamf to remove the need for customers to enter this everytime.

App URL:
https://apps.apple.com/gb/app/beyondtrust-support/id488264551

I've raised this with the app vendor to see if they can let me know what the tag is for the app with no reply.

Any suggestions of achieving this using Jamf, App Configuration

Thanks,

[marcdxn]

Bumping to try get any ideas on this

[sdecook · Accepted solution]

Not sure if you ended up figuring this out but here are the App Configuration keys you can use. Just replace with your site or false for the locked site. Here is the support page detailing the keys. https://www.beyondtrust.com/docs/remote-support/getting-started/customer-client/apple-ios/mdm.htm

<dict> <key>PreviousSupportURL</key> <string>YOURSITE</string> <key>SiteLocked</key> <true/> </dict>