Big Sur 11.6 Not Showing Up in Software Update

ooshnoo
Valued Contributor

Hey folks...

We've gotta handful of clients running Big Sur, but are not able to update to v11.6 because their software update app says no updates are available and they're up to date...even though they're not.  We've deleted the com.apple.softwareupdate.plist file and rebooted, and no config profiles are in place to control sofware update, so I don't know where else to look.

 

Anyone seen this and have a solution?Screen Shot 2021-09-30 at 11.16.21 AM.png

5 REPLIES 5

jsharp01
New Contributor II

I have the same issue. Sometimes it takes few refreshing attempts and 11.6 shows up. Looking for a solution.

mm2270
Legendary Contributor III

Are you certain you don't have a Restrictions profile deployed that has the following setting enabled?

Screen Shot 2021-10-02 at 11.44.45 PM.png

This is located under the Functionality tab when viewing the Restrictions setting.

 

ooshnoo
Valued Contributor

No sir.  we do not enforce that setting.

jsharp01
New Contributor II

No, we don't defer updates.

ifbell
Contributor

Seen the same thing, really irritating my security folks and my clients.