bluetooth devices connecting

sietsemaeri
New Contributor III

My school has bluetooth enable and greyed out, yet for some reason the iPad did not want to find a new bluetooth device that is set to discoverable. I needed to remove it from the profile so that i could shut off and turn on bluetooth before the device could be found and connected.

is this a normal setting or should it allow the device to connect, it works fine with apple classroom so why wouldn't it allow a device to connect?

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