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Question

bug:self service info panel doesn't hide after install completes

  • February 9, 2012
  • 4 replies
  • 25 views

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sure someone else posted this, but i've looked and can't find it.

anyway, if you display the info box, then hit install, once completed the info box stays open on, this is not intuitive for users, they will of course think they need to click install again..

please make it disappear (its probably meant to)

4 replies

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  • Valued Contributor
  • February 9, 2012

Yeah, we've seen this too.


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  • Honored Contributor
  • February 9, 2012

Today's the first day I've turned on Self Service for all of our Macs. During my testing, I witnessed the same issue you reported. I have enabled "Force users to view description" for each item we are offering via self service.

I don't recall the behavior prior to version 8.43.

Our JSS is at v8.43 and user's computers have Self Service.app (8.43).


talkingmoose
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  • Community Manager
  • February 9, 2012

Yes, noticed it here as well. It's a little disconcerting because it still looks like the install might be in progress.

I'm sending this URL to JAMF Support just in case.


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  • Employee
  • February 9, 2012

Thank you all for posting about this issue. This issue has been filed under D-002626. Please look in the release notes of future releases to see when this is issue is resolved.