Posted on 09-17-2022 08:53 AM
I want to add a couple of internal apps to some Freelancers phones but I'm in a bit of a loop trying to create a Personal Device Profile. When I click 'Devices' > 'Personal Device Profiles' I get greeted with 'Configure user-initiated enrollment for mobile devices to continue'. So I go into 'Global Settings' > User-Initiated Enrollment', enable iOS for 'personally owned devices', then go back to Personal Device Profiles and it says 'CANNOT ADD NEW PERSONAL DEVICE PROFILES - When User Enrollment is enabled, you can only delete personal device profiles.'
Am I missing something really obvious here? Feel like I'm just going in circles and not getting anywhere!
Posted on 09-17-2022 11:17 AM
Definitely not obvious! This changed in the last few years and the in product messaging could definitely be clearer.
Personal Device Profiles are deprecated, and replaced with profile-driven User Enrollment.
The new (as of Jamf Pro 10.17) experience is described pretty well on this page, and the whole guide might be helpful: https://docs.jamf.com/technical-papers/jamf-pro/byod/10.17.0/User_Enrollment_Experience_for_Personal...
Hope this helps!
09-19-2022 01:54 AM - edited 09-19-2022 09:24 PM
We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. ConduentConnect.com