I was looking at the list of Macs registered to JAMF in my company. Some get lost in international transport or are stolen etc.This can sometimes be verified by looking at the last IPv4 it used - if it is miles away I lock them with a PIN with a polite request to contact me.
In this instance though, there was no record of the serial number logged in our hardware database - I locked it just to be sure.
The person in possession of it has contacted me (months after I locked it), to tell me he cannot use the Mac. It turns out that he is a business partner but no reference to this was logged in JAMF.
I gave him both of the two 6-digit codes I use to lock machines. Neither are being accepted.
Can the activation lock bypass code (9RV5C-xxxxx-xxxx-xxxx-xxxx-xxxx) in JAMF be used to override this (by the user booting to the recovery environment and entering the code).
MacBook Air (M2, 2022), macOS 13.2.1
I don't want/need the user to wipe everything on the hard drive etc. Can he then just restart the mac and use it as though it was never locked in the first place?
