Casper Admin error

bentoms
Release Candidate Programs Tester

Hi guys,

I've got a Black Macbook & am trying to create a custom install in casper admin from a new iMac's OS DVD.

But whenever I tick the box to tell casper admin I get the message:

"The installer could not be run on this computer:

Error - "

I'm using casper admin 7.2.

Does this mean I need to create this custom install on the iMac itself?

Ben Toms
IT Support Analyst GREY Group
The Johnson Building, 77 Hatton Garden, London, EC1N 8JS
T: +44 (0) 20-3037-3819 |
Main: +44 (0) 20 3037 3000 | IT Helpdesk: +44 (0) 20 3037 3883

Grey Communications Group Limited
Registered No. 1795794, Registered in England
Registered Office The Johnson Building, 77 Hatton Garden, London, EC1N 8JS
VAT Number GB 404 6245 78

6 REPLIES 6

lance_ogletree
Contributor
Contributor

Most likely it's because that DVD is specific to the iMac. You'll want to utilize the latest retail OS X dvd instead.

Not applicable

Is the machine you're running Casper Admin from also running Snow Leopard? I
believe the OS on the host computer needs to be the same as the DVD for this
to work properly.

-- Gregory Stamper
Macintosh Application Engineer

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New York, NY 10010
646-307-5156 (office)
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bentoms
Release Candidate Programs Tester

Yea thought as much...

I think I'll be getting a mac dev account soon so will download the dmg from there..

We're getting a delivery of mac's next week & I might be off!!

Trying to get some stuff sorted in advance so borrowed the install media of our reseller.. therefore we do no yet have any of these core I iMacs yet..

Ben Toms
IT Support Analyst GREY Group
The Johnson Building, 77 Hatton Garden, London, EC1N 8JS
T: +44 (0) 20-3037-3819 |
Main: +44 (0) 20 3037 3000 | IT Helpdesk: +44 (0) 20 3037 3883

milesleacy
Valued Contributor

Hey all,

I just thought I'd add a clarification to this...

When scanning an OS X Installer with Casper Admin, it must be done on hardware capable of running the installer used. (see Step 2, Item 3 of Adding a Disk Image of a Mac OS X Installer DVD on page 141 of the Casper Suite Reference Manual for version 7.2)

There are instances where using hardware-specific install media is warranted. Hardware released between Mac OS X combo updaters will need to have an OS installed/built from the OS installer that shipped with the hardware in question.

For example, the current iMac 27" ships with Mac OS X 10.6.2 build 10C2234. The 10.6.2 combo updater is build 10C540. If I had a need to image the iMac 27", I'd upload a copy of it's hardware-specific installer to my JSS.

Similarly, when compiling a configuration that contains an OS installer, it must be done on a Mac capable of running the installer in question.

For example, compiling a configuration for the iMac 27", using the hardware-specific installer would need to take place on an iMac 27".

I hope this answers some questions.

--
Miles Leacy
Technical Training Manager
Mobile (347) 277-7321

miles at jamfsoftware.com<mailto:miles at jamfsoftware.com>
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lance_ogletree
Contributor
Contributor

Thanks Miles.

bentoms
Release Candidate Programs Tester

cheers miles.. that does clarify things...