Skip to main content
Question

Casper Focus and IOS 7

  • September 19, 2013
  • 2 replies
  • 1 view

Forum|alt.badge.img+5

jamfsoftware.com details new features with Casper focus. looking forward to when these launch! Is there an update we will be waiting for?

Currently any devices on IOS 7 when attempting to focus will result in an error on the teachers device stating the students iPad is not in supervised mode (when we know it is). Any Fixes?

2 replies

mm2270
Forum|alt.badge.img+24
  • Legendary Contributor
  • September 19, 2013

Did you get a notice/email about versions 9.1 and 8.72 of Casper Suite? They were just released and provide full iOS 7 support, at least from what I'm reading. We don't do iOS management here so i can't vouch for it.


Forum|alt.badge.img+9
  • Contributor
  • September 20, 2013

I think this could be related to the Supervision Profile not appearing on Supervised devices running iOS 7. See https://jamfnation.jamfsoftware.com/discussion.html?id=8394

Check your iOS 7 devices in Settings -> General -> Profiles. Do you have a 'Supervision Profile' in there?