Casper Remote Privilages

JAMF_noob
New Contributor

My JSS is currently on 9.62.

For Casper Remote privileges - I have all boxes checked except Screen Share with Remote Computers Without Asking. This is key as users must be prompted when remote control occurs.

With this setup, anytime I launch Casper Remote I get the following: This account does not have privileges in the JSS to use Casper Remote.
Casper Remote works fine if I have both Screen Share check boxes checked, but then users aren't prompted with screen sharing.

Any thoughts?

2 REPLIES 2

scottb
Honored Contributor

It's a bug in 9.62. You have to give full rights (in Imaging too) or upgrade to 9.63. (D-008176)

Scott

JAMF_noob
New Contributor

Aww thank you for confirming Scott =)