With macOS Catalina, it looks like VPP deployed apps now show up in the App Store under the Updates tab.
When I try to update an app, I get an error message "Cannot Update App".
"App_Name cannot be updated because it was refunded or purchased with a different Apple ID."
Obviously this is because it was deployed through VPP. I already have the app set to auto-update, but due to other issues (https://www.jamf.com/jamf-nation/discussions/31057/vpp-redownload-call-timed-out-mdmclienterror-72) that isn't working so great right now.
Is there anyway to allow end users to update VPP deployed apps on macOS?
@jzarate unfortunately you have to use a big hammer to let the user update MAS apps with their own AppleiD. For free apps, they can delete the app from /Applications then they will be able to ‘Get’ the app from the App Store client.
The VPP account is embedded in the receipt file under the _MASReceipt folder in the app bundle, which is how the App Store client won’t allow a non-VPP user to update it. Of course, you can delete the receipt file but the app will then become disassociated which means it is no longer under the purview of MAS. For Office apps, this is the way we convert MAS installs back to CDN and have them updated with MIcrosoft AutoUpdate.
We're also now struggling with this issue. We push VPP MS Office MAS apps from JAMF and have them set to check and install updates automatically. These updates no longer automatically install but appear in the App Store for the Catalina users and when they try to click update, they then get an error stating that the app cannot be updated as it was purchased with a different Apple ID.
Has anyone come across a good solution or workaround for this, other that the delete/reinstall app method?
I am having the same issue. My research suggests this issue has been around for a very long time.
I went a head a deleted the _MASReceipt file for each affected App. The updates then come through MS AutoUpdater.
When we do deployments or migrations I will script the removal of the _MASReceipt file. I have a question to Apple about this.
@pbowden How long does it take to have the app switch to MAU? I have opened MAU multiple times on the test device and Word is not an option for updates. I ran sudo jamf recon and my extension attribute switch from VPP to CDN.