Posted on 09-03-2020 12:21 PM
Hi, I recently setup "Citrix Files" in our Self-Service to be available for users to install as needed to use with ShareFile. The installer runs correctly and installs everything, but Catalina blocks a system extention the app needs to run and only an admin can authenticate to allow it. How do I get around this?
Thanks in advance.
Posted on 09-06-2020 07:18 PM
You’ll need to figure out the Team ID and Bundle ID and then create a new configuration profile that whitelists the kernel extension.
This should help get you the ID’s:
https://docs.google.com/spreadsheets/d/1IWrbE8xiau4rU2mtXYji9vSPWDqb56luh0OhD5XS0AM/edit
Posted on 02-22-2022 05:48 AM
@joshuadent have you manage to enable the system extension ? I'm trying with Monterey with no luck.
Thanks
Posted on 02-22-2022 02:39 PM
@dario I used the link above to write a PPPC to allow it, the button for "Allow" still needs to be clicked but my users didn't have to be an admin to click it this time.
Posted on 12-22-2022 02:47 AM
Hi to all,
someone tried to install sharefile on Ventura? it seems that tha same extension managed with monterey is not more valid on Ventura
Thanks
Claudio
Posted on 01-02-2023 07:17 AM
an update, the extensions seems the same but vetura ask to modify settings as picture, any idea on how can we bypass this for non computer admin?
Thanks
Claudio
Posted on 07-10-2024 04:19 AM
any solutions?
i still have problem also with Sonoma
thanks