Posted on 09-28-2021 02:08 PM
One of our Teachers has lost all classes in their Classroom app on their 2020 iPad running iOS15.
Error message: Configuration invalid. Classroom must be configured with a valid education onfiguration profile. Contact you network administrator for assistance.
I was working with iOS15 for a number of days, until late this afternoon, and the classes have all just disappeared on this one Teacher ipad. Other teachers are ok.
Posted on 09-30-2021 07:02 AM
We're currently experiencing this issue, and it's expanding at an alarming rate. My current estimation is that the issue occurs the first time Jamf pushes out a new EDU profile to the device after it was upgraded to iOS 15. It doesn't seem to affect devices that clean installed iOS 15.
Posted on 11-01-2021 09:50 AM
We are seeing the same error as well. Has there been a solution other than reinstalling the iOS?
Posted on 11-03-2021 08:21 AM
Do you think these issues are related to PI-010141? We had a similar issue, not related to iOS 15 but to our upgrade of the Java version on our host server - we are self-hosted.