clearing teams cache

danlaw777
Contributor III

Is anyone else seeing an increase in clearing teams cache to get it to open? it started a month or so ago, and has only gotten worse. clearing the cache takes a few seconds, and ive even added an app in self service for my users. 

2 REPLIES 2

Ashok_A
New Contributor III

This must be to dealt by Microsoft. Please submit a MS Support Case with SEV A if you are having this issue with multiple users and let them provide the solution.

It is difficult to manage this kinda MS Teams issues with our Mac knowledge, of course their product having issues now and then when they start adding new features without giving any informations to the administrators who manages MS Teams in enterprise level.

 

Best Regards,
Ashok Amirthalingam
Linkedin: https://www.linkedin.com/in/ashokamirthalingam/

JevermannNG
Contributor II

Yes, we got a few cases with this issue right after a fresh Migration into Jamf Pro.

We switched to the latest MS Teams Version in the Enrollment Process, it did not happen again, so far ...

https://github.com/ItzLevvie/MicrosoftTeams-msinternal/blob/master/defconfig#L26