com.jamf.protect.daemon.pppc not found. MDMClientError:89

DMH2000
New Contributor III

I get many error messages on all computers under Management commands. We do not have nor did we ever have Jamf Protect.  I searched just about everywhere in Configuration Profiles & Settings to no avail. We have a cloud server, not on prem.  I thought I would reach out before opening a ticket. Any way to stop these messages from happening? As far as I know it isn't affecting anything, so is low priority.

 

Remove Jamf Protect PPPC and System ExtensionProfile with identifier 'com.jamf.protect.daemon.pppc' not found. <MDMClientError:89>
8 REPLIES 8

DA2022
New Contributor II

Do you have anything listed/enabled under Settings -> Jamf Applications -> Jamf Protect?

DMH2000
New Contributor III

Nothing, Just a Begin Registration button.

 

Jamf Protect Registration

 
You must register your Jamf Protect tenant with Jamf Pro

Begin registration

DA2022
New Contributor II

Hmm, only other thing I found was this:

Pro_ProtectSafeList.png

DMH2000
New Contributor III

I did look there, I'm not even offered that Jamf Protect option. Thanks!

DMH2000
New Contributor III

Sorry, actually it's there and unchecked... I was looking at Notifications settings..

DA2022
New Contributor II

Sorry to say but I don't know what else could be causing it :( 

dennisnardi
Contributor

I have this exact same issue. i've seen this for the better part of 6 months as well. I 100% have never enabled this profile in Jamf settings, as I don't have the product, yet have failed profile removals across my environment. I've submitted a few tickets about this and yet to get a resolution. I'm working through a ticket currently with Jamf on this. The last recommendation I got was to enable the PPPC profile in Jamf settings and let it go to to all (or as many machines as possible), and then uncheck the profile in the Jamf settings. I'm letting it go out for ~2 weeks before unchecking. 

I'm assuming this is actually some kind of product issue though. Why would Jamf try to remove a PPPC profile that was never enabled/pushed out. 

DMH2000
New Contributor III

@dennisnardi Thank you for the information.  I did have a ticket open over a year ago and didn't get any results either.  Please let us know if enabling has any impact on those computers and your experience.  Much appreciate your input!