Configuration password needed for update jamf server

NOVELLUS
Contributor

Hello to the community,
first, I wish you all a good and healthy new year 2021 πŸ™‚
Here is my question:
We had to restore our virtual jamf server from a backup, because the update to jamf 10.26.1 failed. After the failed update the server was no longer reachable. (Before the update, I saved the server.xml and the web.xml, but the restore of the two files did not help).
Now, a "configuration password" is needed to do the update to jamf 10.26.1.
All passwords, I know do not work.
Is there anyone, who can give me a hint, how to be able to solve this issue ?

1 ACCEPTED SOLUTION

NOVELLUS
Contributor

Hi @sdagley, thank you for your comment. Seems, that no one else was affected by this issue so far. I'll try to solve it with the help of the support.
Kind regards,
Michael

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3 REPLIES 3

NOVELLUS
Contributor

Hi everyone, I'd like to ask to the community, again. Is there anyone having the same issue as I?

sdagley
Honored Contributor II

@NOVELLUS This is really something you'd need to contact Jamf Support for help with. Hopefully you have a database backup made before your attempted update as once you'll need to revert the database as well as the .xml files

NOVELLUS
Contributor

Hi @sdagley, thank you for your comment. Seems, that no one else was affected by this issue so far. I'll try to solve it with the help of the support.
Kind regards,
Michael

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