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Question

Configuration profiles stuck in pending after APN cert renewal?

  • February 11, 2017
  • 4 replies
  • 33 views
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I just noticed that my configuration profiles are stuck in a pending state. I renewed the APN certificates about a month back following the guide here - http://docs.jamf.com/9.97/casper-suite/administrator-guide/Push_Certificates.html

Has this happened to anyone? If so, how did you resolve this?

    4 replies

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    • bbot1
    • Author
    • Contributor
    • February 13, 2017

    Take that back, looks like no config profiles were being pushed since 12/27/2016. APN renewal was 2/1/2017

    bentoms
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    • bentoms
    • Hall of Fame
    • February 15, 2017

    @bbot So you renewed post expiry?

    Are these iOS devices?

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    • bbot1
    • Author
    • Contributor
    • February 16, 2017

    @bentoms I ended up renewing the Apache Tomcat certificate and it's back up and running. The certificate was good for another 6 months, so I'm not sure why it happened.

    These were Macbook Air and Pro laptops

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    • dferrara
    • Contributor
    • March 9, 2017

    Hi @bbot,

    We're experiencing a very similar issue with our 9.97 JSS. What prompted you to try renewing the Tomcat cert as a possible fix? Did you renew or did you replace the cert? How many machines were affected?

    Thank you!

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