Crestron AirMedia app 3.1.12 not recognizing config.ini & room_list.xml

[ajfunk]

I'm putting together a deployment for the newest version of Crestron AirMedia and i'm having some issues with the app picking up the room_list.xml that's been in use by an older version of AirMedia.

The config.ini file resides in the correct location for AirMedia to read it. The config.ini points to the location of room_list.xml which is pushed locally to the user's Mac. The AirMedia app has full disk access and accessibility in Security & Privacy. I don't see anything blocking AirMedia from trying to use these files.

The version before this one (can't remember the version number) can pull the room list without issue, however, it's not compatible with Mojave. I've also checked the deployment documentation and nothing has changed (.ini & .xml structure stayed the same, file location stayed the same).

Has anyone encountered this issue in their environment?

[whitebeer]

already made a bug report to Crestron that their documentation is wrong and told them where to put the files - for me it was the first deployment of Crestron AirMedia.

put the config.ini under /Users/<USER>/Library/Containers/com.crestron.AirMedia2/Data/Library/Application%20Support/Crestron/AirMedia/Configure
and it works again, but I don't like this workaround that much - they told me that it was because of the macOS 10.14.5 update ...

[ajfunk]

put the config.ini under /Users/<USER>/Library/Containers/com.crestron.AirMedia2/Data/Library/Application%20Support/Crestron/AirMedia/Configure

Sweet - i'll try that today and see how it goes. Thanks!

[ajfunk]

put the config.ini under /Users/<USER>/Library/Containers/com.crestron.AirMedia2/Data/Library/Application%20Support/Crestron/AirMedia/Configure

This didn't appear to work for me. Tried on 5 Macs.

[whitebeer]

I made you a small collage with the setup working for us 😊

[ajfunk]

Set mine up exactly like yours - still no go.

[whitebeer]

did you cross-check your rooms.xml with a windows client? that’s what I did just to be sure it’s a working one 😅

[ajfunk]

Yep - I'm using the exact same XML file used for our Windows machines and they work just fine.

[ajfunk]

Finally got it working - all i did was change the name of our XML file from room_list.xml to Rooms.xml. so weird.

[ykk]

@whitebeer @ajfunk ; Do you have Airmedia - script to update config.ini every time new IP is detected with active directory office name

or Script to update airmedia config file to pull the list of devices by AD site

[ajfunk]

@yateeshkumark - i deploy these ini and config files in a pkg through a policy. it's the easiest way i've found to update those kinds of files.

[ykk]

@ajfunk - thank you , is it possible to provide source of the ini or config files to fetch the information by AD site , would be helpful for packaging .

[ajfunk]

@ykk i'm honestly not sure, i just update the ini and XML files with new room info when necessary, re-package and re-deploy.

We're moving away from Crestron and toward Zoom at my org, so this will all be behind me soon.

[ykk]

@ajfunk - i meant about sharing the xml files to me as reference, so would be useful for packaging .

[ykk]

@ajfunk - possible to share the config.ini file of airmedia application as reference , we are planning to deploy the application in our environment

[ajfunk]

@ykk the config.ini is pretty basic:

[Crestron]
XMLPath=/Library/Application Support/Crestron/AirMedia/Configure/Rooms.xml

[ykk]

@ajfunk : thank you, can you share the complete script of airmedia

[jbrown94]

Hey Guys,
I need help with this one as i am trying to overwrite the config.ini as my XML path is located Via a URL link.
[Crestron]
XMLPath=https://example.com.au/corporate/crestron/room_list.xml (Example of it)
Is there a shell script anyone recommends to help overwrite the file with the text above.

Kind Regards,
Jay