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Question

CS4 install with base image

  • July 27, 2009
  • 4 replies
  • 18 views
A
  • Anonymous

We have created CS4 package using vendor dmg and we can push the package via Casper remote to a client without any issues, but when we deploy it with the base image to a macbook pro it installs fine and then after the reboots it shows a big padlock in the middle of the screen without any other option. The padlock looks the same as the one shows when you lock a remote system using ARDàinteract menu. Any idea what is going wrong here?

Toufiq Yakoob
CTS (Client Technical Services)
Sears Holdings Corporation Information Technology,
3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A,

Phone: 847-286-2932 Email: tyakoob at searshc.com <mailto:tyakoob at searshc.com>

    4 replies

    E
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    • ernstcs
    • Contributor
    • July 27, 2009

    Thats the jamfHelper installing Adobe CS4 as part of firstrun scripts, locking out users so they don't interupt the install. As I understand it the generic padlock image will be replaced in an upcoming release so people actually understand what is going on.

    Craig Ernst
    UW-Eau Claire
    (715) 836-3639

    Sent from my iPhone

    A
    • Anonymous
    • July 27, 2009

    Well this Padlock shows after it restarts, so if I understand correctly, it is installing the CS4 after it restarts the system and eventually it will let me log back in? Because once the padlock in on the screen nothing I could do and in order to manually restart the system I have press the power button..

    Toufiq Yakoob
    CTS (Client Technical Services)
    Sears Holdings Corporation Information Technology,
    3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A,

    Phone: 847-286-2932 Email: tyakoob at searshc.com

    SHC Blackberry: '2244650508 at messaging.sprintpcs.com'

    stevewood
    Forum|alt.badge.img+38
    • stevewood
    • Hall of Fame
    • July 27, 2009

    Yes, that is the way the jamfHelper app runs for Adobe installs. Once
    Imaging has finished laying your base image down, and other apps that you
    have selected, the system will restart and Casper then begins the
    installation of the Adobe software you have selected for that configuration.
    Because I have had problems in the past with jamfHelper never stopping
    (probably and Adobe issue), I've taken to installing my Adobe products via a
    policy using a smart group. So when the machine images it is placed into a
    smart group that is inside of a "Post Image" policy that triggers on login. I login as the admin and the Adobe software installs.

    Steve Wood
    Director of IT
    swood at integer.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    A
    • Anonymous
    • July 27, 2009

    Yehhhhhhh! After a while it did finish installing and now I am able to logon.. We will also look into installing via a policy as well.. You all are wonderful... THANK YOU SO MUCH...

    Toufiq Yakoob
    CTS (Client Technical Services)
    Sears Holdings Corporation Information Technology,
    3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A,

    Phone: 847-286-2932 Email: tyakoob at searshc.com

    SHC Blackberry: '2244650508 at messaging.sprintpcs.com'

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