DEP Issues

Yager
New Contributor III

Does anyone else have this issue on occasion? We use DEP for "imaging" our Macs. We will enroll the machine in DEP, it will show up in Casper as assigned, and everything looks good. However we semi regularly will have the machine skip the "Configured by" screen when going through the OOBE. It seems like the machines aren't talking to Apple properly (although they definitely have network). If we wait a day the machine might work just fine.

My question is, does anyone know a good way of testing Apple status / servers? Their status page doesn't seem to be DEP related. I have also tried the "Push Diagnostics" app but this never fails.

Also, assuming the machine skips the "configured by" screen, sometimes the machine will prompt to install the profile and then everything will work. Is there a way to tell the machine to go ahead and talk to Apple servers and see if there is a profile available? It seems to show up at random times.

Thoughts? Similar issues?

1 ACCEPTED SOLUTION

Aziz
Valued Contributor
2 REPLIES 2

Aziz
Valued Contributor

Yager
New Contributor III

Thank you! Will mark as "solved."