DEP Pre Stage Enrollment profile ignored

StuartMathieson
New Contributor II

We have been experiencing odd issues with our DEP Pre Stage Enrollment profiles being ignored by Jamf Pro 9.101. A device will pick up that there is a DEP Pre Stage enrolment set up for it but then hang for around a minute before completely ignoring the account settings config and moving on to a standard build. The leaves us without our local admin account being created and being forced to create local user accounts which we don't need (we use AD accounts) it does how ever read the rest of the config and when it enrols our smart groups pick up the device and push out all other policies successfully. I have spoken to Jamf support and they advise it is a product issue with 9.101 (No fix in 10.0 either) Is anyone else having this issue? Curious as to how many this is affecting.

1 REPLY 1

martin
Contributor III
Contributor III

That's related to product issue PI-003771: http://docs.jamf.com/10.0.0/jamf-pro/release-notes/Known_Issues.html

We also are facing the same issue and are forced to create a local account. Maybe it's time to start thing about not binding to AD (NoMAD) :)

You could create a policy as a workaround that deletes the local user then create a local admin account and bind to AD.