details button not working in logs

marcello_martin
New Contributor II

When we open a policie and look at the logs which computers are completed or failed the button under actions called details is not working anymore. The button next to it called flush i functioning just fine.

Does anybody noticed the same problem ??

we are using jamf pro cloud and i got some mails that there was a update so not sure if it has anything to do with that.

1 ACCEPTED SOLUTION

jamf-42
Valued Contributor II

clear cache in browser.. this is due to the update

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8 REPLIES 8

Shyamsundar
Contributor III

It's functioning correctly on my end. Could you please verify whether this issue is occurring with a specific policy or across all policies?

Ensure that all policies have completed execution. If the policy has not finished executing, the information will not be available in the Details tab.

ex.If your policy includes an inventory payload, the details will only be visible after the inventory process is fully complete

It's with all policies. But i have cleared all my cache and it works in Safari. Dodn't test it on Chrome yet

 

jamf-42
Valued Contributor II

clear cache in browser.. this is due to the update

bfrench
Contributor III

Also seeing this issue - only in Chrome. Cleared cache did not help.  Works as expected in Safari

Cleared cache again for longer time period and now works as expected.

Revolution
New Contributor II

Is there a way to clear cache with DuckDuckGo?

I got it - Just opened a New Fire Window.

howie_isaacks
Valued Contributor II

I'm having this issue in Safari. It started after the recent update to Jamf Pro 11.13.1. I am also having trouble scoping profiles. Safari will freeze up. We have a Jamf support case open about this. We were told that this is a product issue (PI120759). Using Chrome works. Yesterday I tried changing the user agent in Safari to Chrome. That seemed to work with profile scoping.