Posted on 09-24-2015 05:58 AM
I have 51 devices that won't check in out of 268 after the last update. I can manually connected to the machines and run jamf recon and it works but the check-in never completes. They also seem to not be getting policies either. Any suggestions?
Posted on 09-24-2015 06:08 AM
Posted on 09-24-2015 06:18 AM
We had about 5% machines stop communicating properly when upgrading to 9.65. I'm sad to see if this continues to be an issue.
In our case, the fix was running a quickadd on them.
Posted on 09-24-2015 06:29 AM
I think we've had better luck if we turn off tomcat on our DMZ and Internal JSS prior to upgrading. Though, I couldn't tell you if it was an imaginary improvement or a tangible one.
Posted on 09-24-2015 07:26 AM
Same issues here.... even after an emergency downgrade to 9.7.3
Posted on 09-24-2015 07:27 AM
Not a fix per-say but I imagine @rtrouton 's Casper Check solution would / should fix this:
Posted on 09-24-2015 07:30 PM
This is a known issue at JAMF, and we are currently working on a solution - please see here: https://jamfnation.jamfsoftware.com/discussion.html?id=16993#responseChild100074