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Disable Assistive Access on an iPad

jdlao
New Contributor

2 weeks ago

User wants to turn off Assistive Access on an iPad but forgot the passcode. He didn't set the recovery Apple ID so the Forgot Assistive Access passcode option is not appearing. The soltion to disable Guided Access does not work with Assistive Access.  Is there a way to disable it without wiping the iPad? Thanks.

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AJPinto
Honored Contributor III

2 weeks ago

The user forgot the device password, the only path forward is a wipe and load. This is not an MDM problem, but rather a PEBKAC issue.

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MrRoboto
Contributor III

a week ago

Is there an MDM command / profile to prevent Assistive Access from being enabled? 

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