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Posted on 06-12-2024 10:19 AM
Hi
We are facing an issue where ex-employees have signed in with personal accounts on icloud on corporate devices. Its been a pain while re-purposing the device where find my mac cannot be removed . I know we can restrict signing in to personal accounds via configuration policy but management dont want to take that route at this point of time .
1. is there a way other than contacting apple support to remove find my mac from the computer while wiping it ?
2. if we enable activation lock , will that help to erase or disable find my mac for users
Any help would be appreciated, Thanks,
Solved! Go to Solution.
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Posted on 06-13-2024 05:25 PM
If you are asking what is the best approach for users that already activated find my mac, i am using this script to ask users to disable find my mac -> https://github.com/bvanpeski/unActivationLock

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Posted on 06-12-2024 10:26 AM
Set "Prevent user from enabling Activation Lock" in your prestage. The MDM also records an Activation Lock bypass that can be checked out and given to users.
Using Activation Lock Bypass - Jamf Now Documentation | Jamf
Leveraging Apple’s Activation Lock Feature with Jamf Pro - Technical Articles | Jamf
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Posted on 10-08-2024 12:26 PM
This may end up being a case for Apple Support, but we have a MacBook Pro that still has the flag for Find My enabled, but we disabled the activation lock through the option on Apple School Manager. Have you seen this before? Like the mac is functioning, but things like Erase all Contents and settings are locked out until the previous user relinquishes control or puts in their password.

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Posted on 06-12-2024 10:29 AM
If your Macs enroll through PreStage you can prevent activation lock from being enabled. Jamf Pro will store an activation lock by-pass key for each Mac. Otherwise you will need to contact Apple to get help. Management needs to wake up and let you put the restriction in place if you don't want anyone logging in with a personal account. iCloud Drive is awesome but if it's not using a managed Apple ID, it can be a huge security risk. Even Apple IDs that were created with your company's domain name are still considered by Apple to be consumer Apple IDs. If you use Apple Business Manager, and you federate your domain with ABM, it will stop users from creating Apple IDs with your company's domain name.
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Posted on 06-12-2024 11:47 AM
You can also try deploying a configuration profile using this information
<key>DisableFMMiCloudSetting</key>
<true/>
In the Preference Domain : com.apple.icloud.managed
I would recommend deploying it to users without the setting already enabled as it will lock the current setting.

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Posted on 06-12-2024 03:49 PM
If a Mac is supervised and managed via Jamf Pro, an Activation Lock bypass code is automatically generated and stored as part of the computer’s inventory. It’s available in the computer’s inventory listing, under the Management section.
To use the Activation Lock bypass code, please use the following procedure
- Get the bypass code from Jamf Pro.
- Boot to macOS Recovery or Internet Recovery
- Make sure your Mac is able to communicate with the Internet.
- At the Activation Lock screen, go to the Recovery Assistant menu and select Activate with MDM key…
- Enter the bypass code and click the Next button.
- Once the bypass code has been accepted, the Mac should clear the activation lock and activate.
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Posted on 06-13-2024 05:25 PM
If you are asking what is the best approach for users that already activated find my mac, i am using this script to ask users to disable find my mac -> https://github.com/bvanpeski/unActivationLock
