I am almost certain that is what happened. The fact that the tech
named it wrong threw the whole thing off. The machine got a logic
board replaced back in 2008 it looks like. So, I had this old dupe
entry which we thought was lost/stolen, and I only figure this out
because I just so happen to run into the user of this laptop and they
asked for my assistance.
What I don't want happening is the JSS counting the same machine twice
as a managed client and us getting charged twice for the same machine.
Maybe I need to feature request, or dig into the SDK and see about
making custom reporting that will output duplicate entries of names,
serials, and so forth so you can spot check it yourself every now and
then.
Of course, we should have probably unmanaged the wrong entry since it
had been sitting in the JSS with out checking in for a year and a half.
That was an oversight on our end, but I guess I never thought of it, nor
do I have time always to run such reports and do spot checks.
