Endlessly installing pkg (MS Word). (Failing, but reporting success).

jlbrown
New Contributor

Used AutoPkgr for the new versions of Office 2016. 60% of machines updated with no problems, but some are in a look installing it. When I open Word it is still on previous version. Jamf.log on client machines says:

Thu May 17 14:18:59 iMac Pro jamf[48602]: Executing Policy Install Latest Microsoft Word
Thu May 17 14:19:15 iMac Pro jamf[48602]: Installing Microsoft Word-16.13.18051301.pkg...
Thu May 17 14:19:34 iMac Pro jamf[48602]: Successfully installed Microsoft Word-16.13.18051301.pkg.
Thu May 17 14:19:37 iMac Pro jamf[48602]: Checking for patches...
Thu May 17 14:19:38 iMac Pro jamf[48602]: No patch policies were found.
Thu May 17 14:20:41 iMac Pro jamf[48602]: Removing existing launchd task /Library/LaunchDaemons/com.jamfsoftware.task.bgrecon.plist...
Thu May 17 14:39:00 iMac Pro jamf[49414]: Checking for policies triggered by "recurring check-in" for user "me"...
Thu May 17 14:39:05 iMac Pro jamf[49414]: Executing Policy Install Latest Microsoft Word
Thu May 17 14:39:25 iMac Pro jamf[49414]: Installing Microsoft Word-16.13.18051301.pkg...
Thu May 17 14:39:37 iMac Pro jamf[49414]: Successfully installed Microsoft Word-16.13.18051301.pkg.
Thu May 17 14:39:39 iMac Pro jamf[49414]: Checking for patches...
Thu May 17 14:39:40 iMac Pro jamf[49414]: No patch policies were found.
Thu May 17 14:40:17 iMac Pro jamf[49414]: Removing existing launchd task /Library/LaunchDaemons/com.jamfsoftware.task.bgrecon.plist...
Thu May 17 14:57:11 iMac Pro jamf[50241]: Checking for policies triggered by "recurring check-in" for user "me"...
Thu May 17 14:57:16 iMac Pro jamf[50241]: Executing Policy Install Latest Microsoft Word
Thu May 17 14:57:34 iMac Pro jamf[50241]: Installing Microsoft Word-16.13.18051301.pkg...
Thu May 17 14:57:46 iMac Pro jamf[50241]: Successfully installed Microsoft Word-16.13.18051301.pkg.
Thu May 17 14:57:48 iMac Pro jamf[50241]: Checking for patches...
Thu May 17 14:57:48 iMac Pro jamf[50241]: No patch policies were found.
Thu May 17 14:58:21  iMac Pro jamf[50241]: Removing existing launchd task /Library/LaunchDaemons/com.jamfsoftware.task.bgrecon.plist...

Any suggestions as to why this is happening or where to look for more info?

Not using cloud distribution point. The iMac Pro is running 10.13.5 beta 5.

Thanks,

James.

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