Skip to main content

Hey Community, 


I am facing an issue and need to identify the solution for that. I have couple of enrollment customizations which are working fine with PreStage enrollment. But I wan enrollment customization for user initiated enrollment. For example, I want to guide the users how to install the MDM profile once downloaded. 


But I can see enrollment customization works only with PreStage Enrollment. Any ways to achieve this for user inititated enrollment? Thanks in advance. 

Enrollment Customizations are for Automated Device Enrollment, you can guide your users by creating an Enrollment guide asking them to open System Settings and Device Management and install the MDM Profile. 


Apple has removed all the options to automate user-initiated enrollment, Without user intervention now is not possible to enroll the device via UIE.  


Enrollment Customizations are for Automated Device Enrollment, you can guide your users by creating an Enrollment guide asking them to open System Settings and Device Management and install the MDM Profile. 


Apple has removed all the options to automate user-initiated enrollment, Without user intervention now is not possible to enroll the device via UIE.  


Hi @Shyamsundar 


That is fine. User can interact and have to since it's user initiated enrollment. But I just want to display some images describing the process of MDM installation on the last page. Currently it says something like "To continue with enrollment, you need to install the MDM profile for your organization." after MDM profile is downloaded. See below: 

It's coming from the MDM Profile Pending Page Text under Institutional MDM.



I tried to use Markup to display some images instead of the text above but so far, no luck.


I don't think so Markup will be compatible with this, maybe you can modify it to like  " To continue with enrollment open System Settings and Device Management and install the MDM Profile. "


In Jamf Pro look at Settings > Global > User-Initiated Enrollment > Messaging. You can edit what you see on the enrollment pages.


Formatting for these pages supports Markdown, which allows you to add paragraph styles and headers to your text. And Markdown also supports embedding images/video hosted on other servers.


You'll find out more about Markdown in the Jamf Pro documentation for User-Initiated Enrollment settings.


In Jamf Pro look at Settings > Global > User-Initiated Enrollment > Messaging. You can edit what you see on the enrollment pages.


Formatting for these pages supports Markdown, which allows you to add paragraph styles and headers to your text. And Markdown also supports embedding images/video hosted on other servers.


You'll find out more about Markdown in the Jamf Pro documentation for User-Initiated Enrollment settings.


I tried the markdown. It's not working in a specific text field like this. It works on the initial welcome page (where enrollment credentials have to be given) though. 


Thank you so much for the information.


Reply