Errors when running jamf policy

jamesdurler
Contributor

Hi,

I am starting to this problem sprout up on different machines across our sites. Policies are not running and are reporting this error:

**jamf policy

There was an error.

*** -[NSArrayI objectAtIndex:]: index 1 beyond bounds [0 .. 0]

I know how to fix it (re-enroll) but I'd like to know if anyone has any more info on why this is actually happening in the first place?

3 REPLIES 3

jamesdurler
Contributor

I can still contact the JSS. Updating the inventory still works.

jguz
New Contributor III

Don't know what's causing it but this does happen to the odd client on our JSS. I'm able to spot them by their Last Check-in time being far off from the Last Update time. I've seen them also not be fixed by a simple jamf enroll -prompt, i had to removeFramework and then run recon.

Micah
New Contributor

We've experienced this same behavior. Johanguz's steps resolved our issue, but I'm still not quite sure what's causing this in the first place. JSSConnection worked, inventory worked, manage/enroll worked. It's was pretty strange...