FileVault not work after 1 july 2021

it_support
New Contributor

we need help regarding the Filevault policy, It does not enforce the FileVault enable before it's working fine but from 1 July 2021 it's getting an error. - 

1. Escrow Personal Recovery KeyWhen sent to the device, the personal recovery key will be encrypted with the provided certificate and later reported to Jamf Pro. Personal recovery keys that are escrowed can be viewed in the computer’s inventory information.
 
 

You cannot configure settings for Recovery Key Redirection and Escrow Personal Recovery in the same profile. This may cause errors on macOS 10.13 or later.

 

2. Recovery Key RedirectionMethod to use for specifying the URL to which the recovery keys should be sent. macOS 10.9–10.12
 
 

You cannot configure settings for Recovery Key Redirection and Escrow Personal Recovery in the same profile. This may cause errors on macOS 10.13 or later.

Please let me know the solution as soon as possible. 

2 REPLIES 2

tjhall
Contributor III

Just skip the personal recovery key and stick to the institutional one? 

pkleiber
New Contributor III

Hi @it_support , I'm just guessing here, but It seems you are using a configuration profile to enforce your Filevault settings. You should check your configuration profile. Some changes were made with Jamf Pro Cloud 10.30 instance regarding this configuration profile setting.

Filevault 2 Settings.png