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Question

Force Ios Update doesn't work?

  • February 11, 2021
  • 2 replies
  • 13 views

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Hello all, I would like to roll out the Ios update 14.4. I have created a Smart Group and also requested the update to all iPhones via Action Command, but unfortunately it is not forced.
Does anyone have an idea how I can force the update?

2 replies

atomczynski11
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  • Jamf Heroes
  • February 11, 2021

I imagine that the phones have a lock code / touch ID / face ID enabled, right?

To force download and install first the lock code needs to be removed.


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  • Author
  • Contributor
  • February 26, 2021

Thanks for the Reply, I check this!