Formatting email issue on VPP Notifications

glpi-ios
Contributor III

Hello,

I enabled email notifications for VPP applications, when no more licenses available or when an item is removed from the App Store.

When I receive the email, we see the HTML tags.

Do you have the same formatting issue on body of email notifications for VPP Applications ?

I don't have this problem on all other types of notifications sent by our Jamf server.

I'm using version 10.14.0 of Jamf Pro

Thanks for your help

540b91dfeffa45c99adb0eda5d39605c

1 ACCEPTED SOLUTION

asiedentopf
New Contributor II

Yup, I've been getting these like this for months. I called Jamf support and they said it's a known issue and they're working on it. We're a fairly new customer. This does not instill confidence when they can't figure out to send a simple message in text.

Andre Siedentopf

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2 REPLIES 2

asiedentopf
New Contributor II

Yup, I've been getting these like this for months. I called Jamf support and they said it's a known issue and they're working on it. We're a fairly new customer. This does not instill confidence when they can't figure out to send a simple message in text.

Andre Siedentopf

glpi-ios
Contributor III

@asiedentopf Thank you for your answer.

It's not a very serious problem and I think that resolves very quickly by Jamf staff.