FUS Configuration Profile Active - FUS is greyed out on the device

HariSeldon
New Contributor III

Hello,

 

I've been making searches across JN and couldn't find this exact issue I'm experiencing.

I work in a School and we have multiple macOS devices which need to have the Fast User Switching enabled and the FUS to be displayed with Full Name in the Menu Bar.

 

I used a new Configuration Profile with Payload "Login Window"'s Options set correctly:

 

Screenshot 2021-09-20 at 13.14.39.png

 

The problem is that after we scope the devices, the FUS doesn't work as intended.

The option is greyed out into System Preferences, both from "Login Option" under Users & Groups, and Dock and Menu Bar:

Screenshot 2021-09-20 at 13.16.48.png  Screenshot 2021-09-20 at 13.17.13.png

 

I tried to overwrite the preference files as suggested here

The result is that I can't overwrite the preference file because it's protected.

 

The only way that I found to have the FUS working as intended, is to NOT have a Configuration Profile configured, and set the options manually. But that can be painful with more than 300 devices.

 

Is anyone experiencing the same? Is this a known issue?

Thank you.

 

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