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Question

Garagband working for students but Logic X pro crashes

  • August 24, 2020
  • 2 replies
  • 14 views

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We have recently installed Jamfpro to our iMac suite in an Academy.
The iMacs have Garageband and Login Pro X installed.
When we use a network manager login or staff login both work fine.
As soon as we use a student login Garageband works but Logic Pro X will crash every time!
The iMacs have Mojave installed at the moment as this is the OS the various Academies have as standard. We are on their internal network, and the students AD information is controlled by them.
Could it be a permissions issue with the students ?

2 replies

dlondon
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  • Honored Contributor
  • August 26, 2020

Are staff just normal users?

How was the software installed? From Apple via Apple School/Business Manager then Jamf pro?


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  • Author
  • New Contributor
  • August 28, 2020

The software was downloaded for an academy apple account. This was before we joined the Apple School/Business Manager.
We did contact Apple but they couldn't transfer the licence we bought originally.