Google Chrome Deployment from Jamf App Catalog

[SKizale]

Hello,

Can anyone get Google Chrome to install from the Jamf App Catalog? I have three different Macs, and it doesn't work on any of them. I get the error "Unqualified for App Installer" on all three. I am deploying Microsoft Teams the same way, which works perfectly without any issues. 

I've tried many things and continue to get the same error. 

Thanks in advance for any help!

Steve

[obi-k]

Seems okay here. One computer old log shows under Management History:

InstallEnterpriseApplication - Google Chrome - 108.0.5359.124.

I use a combo of Jamf App Catalog and Patch Management for Chrome. Maybe try removing Chrome and re-adding it.

[SKizale]

This is strange. I have tried deleting it multiple times, and I still get the error "Unqualified for App Installer" on every machine I deploy it to. Zoom is doing the same thing. 

[scottb]

To what @obi-k stated, I've had a couple that I setup and later they stopped working...deleted them and created new and they work.

I think there's some bugs in there which is not surprising as it's a new feature.  Aside from that, they've been working pretty well so far.

[SKizale]

I have tried deleting it multiple times, and I still get the error "Unqualified for App Installer" on every machine I deploy it to. Zoom is doing the same thing, yet, I have a handful of other apps that deploy fine this way. 

[SKizale]

Hi Rachel,

Thanks for the alternative approach. I tried this, and it works fine; however, it doesn't solve my problem deploying Chrome and now Zoom from the Jamf App Catalog. I emailed Jamf support today, so hopefully, they can help me get to the bottom of the issue. If not, I'll probably go this route. 

Thanks again!

Steve

[SKizale · Accepted solution]

I just wanted to write an update on this in case it might help someone else in the future. My issue affected Chrome, Zoom, and 1Password 8 deployments from Jamf App Catalog. I reached out to Jamf support, and after submitting many logs, they found and fixed the problem. I can now deploy these three apps from the Jamf App Catalog. 

[russell_buxcey]

Do you know what the fix was in the end for this? I am now seeing this on some new Ventura Macs we've had come in. Not just with Chrome but with other apps as well.

[SKizale]

@russell_buxcey, I submitted a support ticket to Jamf (https://support.jamf.com/), and after submitting many server logs, they found and fixed the problem. I'm unsure what they actually did, but my Chrome, Zoom, and 1Pass 8 deployments work great now.