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Question

Hard drives filling?

  • March 15, 2010
  • 6 replies
  • 19 views
A
  • Anonymous

We had seen this a few months ago, but it went away so I didn't worry
anymore about it. However, after turning on a software update policy for
some of our users last week, we're getting lots of machines with HUGE temp
files that keep growing until eventually the hard drive fills to 100% and
the machine needs to be restarted...

Has anyone else seen this? Have any idea what might be causing it?

The policy is just a Once per Computer software update, applied between 4PM
and 4AM, being applied to a department of about 110 machines.

Thanks,
Bob

    6 replies

    donmontalvo
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    • donmontalvo
    • Hall of Fame
    • March 15, 2010

    Hi Bob, what's the drive capacity before the software update policy runs? Just curious, as we usually set notification on Mac workstations so if a drive goes over 80%, emails are sent out. I wonder if these computers are already close to full?

    Don

    --https://donmontalvo.com
    A
    • Anonymous
    • March 15, 2010

    There's a wide range. I've seen it previously on machines that were only 20%
    full. Recently it's been on machines anywhere from 20-75% full.

    We don't have an SMTP server set up so I can't have our JSS email me.

    It's always the temp folder filling, and a restart always fixes the problem,
    but it shouldn't be happening in the first place...

    T
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    • tlarkin
    • Honored Contributor
    • March 15, 2010

    Which temp folder? You can preflight your OS update policies with a script to wipe out the temp folder.

    A
    • Anonymous
    • March 15, 2010

    I believe it's /var/tmp that keeps filling. Just one file continues to grow
    after the policy is done running (or at least I assume it's the policy that
    is the culprit. It's the only thing that changed on the machine.)

    RobertHammen
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    • RobertHammen
    • Esteemed Contributor
    • March 15, 2010

    Which version of Casper are you running? 7-something?
    On Mar 15, 2010, at 11:40 AM, Bob Feldhake wrote:

    I ran into this at a corporate site with a particularly nasty authenticating proxy server... do you have one?

    It has to do with the Settings->Inventory Options->Inventory Collection Preferences->Software Updates->Collect Availabel Software Updates (this is the path in 7.2, I think the verbiage has changed since 7.1 so if you're not on 7.2 yours might be different). Uncheck that.

    This was fixed for me with v7, this particular corporate site is the reason JAMF fixed that (if you've ever done a recon and seen "proxy server detected: killing softwareupdate", now you know why)...

    --Robert

    A
    • Anonymous
    • March 15, 2010

    When this policy first executed we were on 7.1. It has yet to hit every
    computer, so it is still an active policy and we have since upgraded to 7.2.
    We do have a "particularly nasty authenticating proxy server" and I was
    unaware of that setting.

    However, I just looked and that box was already unchecked, so that's not
    what's causing the problem. I just confirmed that some users have seen this
    happen at least 3 times since last Wednesday evening when we turned the
    policy on.

    I was just curious if anyone else had seen anything like this. If I continue
    to hear that it's a problem this week I will call JAMF Support and see if
    they've seen it.

    Thanks,
    Bob

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