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Having problems adding dock items correctly into Casper Admin

  • April 21, 2016
  • 3 replies
  • 21 views

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Hi All,
I'm having issues adding and deploying dock items.
When I add a dock item into Casper Admin it is given a path that looks like this (with 3 forward slashes).

When I try to deploy those dock items it doesn't work.

Other dock items that have been uploaded to our Casper in the past do not have modified paths and look like this:

These dock items are able to be deployed fine. Any ideas on what might be happening here?

Thanks,
Alicia

3 replies

davidacland
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  • Valued Contributor
  • April 21, 2016

@Alicia looks like it could be a bug, might not be on JAMFs side, but the way the Mac OS is storing the information, as Casper Admin is just reading from the OS.

Dock items from Casper admin is one of the lesser used features. Most people I've heard from are either using a configuration profile, or a third party tool like dockutil.


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  • New Contributor
  • April 21, 2016

Do you still have issues if you add the Dock Items through the JSS System Settings >> Computer Management >> Dock Items?


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  • Honored Contributor
  • April 21, 2016

@Alicia as @davidacland mentioned, dockutil or dock-master to create a profile as a workaround