Posted on 03-14-2017 04:59 AM
Recently every time I try to open word, ppt, etc., I keep recieving this error report:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGABRT)
Date/Time: 2017-03-14 07:47:33 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application TimeStamp: 0x5690ff6d
Application Version: 15.18.0.160109
Crashed Module Name: merp
Crashed Module Version: 15.18.0.160109
Crashed Module Offset: 0x000037b9
Blame Module Name: Microsoft Word
Blame Module Version: 15.18.0.160109
Blame Module TimeStamp: 0x5690ff6d
Blame Module Offset: 0x0000000000003f87
StachHash: ffffb92f
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
The report is much longer, which I can post if needed.
I'm really desperate as I have to use word today. Any help would be much appreciated.
Thanks.
Posted on 03-14-2017 04:51 PM
You're running a version of Office 2016 that's now more than a year old.
Install the latest version (15.32 as of Pi Day) and see if you have the same issues.