how do update adobe reader from different version to the latest

Dalmatian
Contributor

Hi All

we have some clients install adobe reader, but not unified version. now i want to deploy a policy to make them all update to the latest adobe reader version 11.0.11. Please let me know how to do it?

Thanks

12 REPLIES 12

jacopo_pulici
Contributor

I would suggest you this great script from @joe.farage:

Adobe Reader installer/updater

Cheers

Dalmatian
Contributor

I'm having this response @Jachk @joe.farage

Running script AdobeReaderUpdate.sh...
Script exit code: 1
Script result: Latest Version is: Current installed version is: 11.0.04
/Library/Application Support/JAMF/tmp/AdobeReaderUpdate.sh: line 42: [: =: unary operator expected
Latest version of the URL is: http://ardownload.adobe.com/pub/adobe/reader/mac/.x//en_US/AdbeRdr_en_US.dmg
rm: /tmp/reader.dmg: No such file or directory
Running command sudo ./AdobeReaderUpdate.sh...
Result of command:
sudo: ./AdobeReaderUpdate.sh: command not found
Running Recon...
Retrieving inventory preferences from https://jss.appannie.org:10023/...
Locating package receipts...
Locating accounts...
Searching path: /Applications
Locating software updates...
Locating printers...
Gathering application usage information...

joe_farage
New Contributor III

Dalmatian
Contributor

@joe.farage Adobe Reader DC is different from Reader. i read some comments that installing DC will not cover and replace Reader, plus it's quite big capacity to deploy. so what i want to do is to only update the current Reader to 11.0.11.

So any suggestion according to my log?

thanks

joe_farage
New Contributor III

@Dalmatian Adobe Reader DC is the new name of Adobe Reader.

Dalmatian
Contributor

@joe.farage how any scripts to push the update instead of deploying the package?

mm2270
Legendary Contributor III

So, despite Adobe announcing Adobe Acrobat Reader DC and it seeming like the replacement for Adobe Reader. they did release the 11.0.11 update after they introduced Acrobat Reader DC. So, the future of the old Reader is still a little unclear. I have a feeling that they felt compelled to issue that update for Reader because of some security issue they found in 11.0.10 (what else but security issues) and since not everyone has or can switch to the new application, they had to put out that update. I haven't read up on that release, so I'm only speculating here.

FWIW, I had updated my own scripts that do updates to look to Reader DC as well, but I'm considering putting the old Adobe Reader back in as an option.

Dalmatian
Contributor

@mm2270 can you share your scripts to me?
thanks

bkvines
New Contributor III

You can download the Adobe Reader 11.0.11 updater here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5910

The disk image you download will contain an installer package to update Adobe Reader XI to 11.0.11. Add the installer package to your JSS, then deploy it with a policy.

Note that this is an updater only, and will require that Adobe Reader XI already be installed.
I have noticed a few failures of the policy (5 out of about 100), but generally asking the end user to reboot, then flushing the failure log from the policy, will allow the policy to successfully complete.

Hope that helps.

tep
Contributor II

Has anyone managed to use the update script to work with different languages? We changed the script to download the German version, but it doesn't update.

Dalmatian
Contributor

@joe.farage Do you have time to check this [https://jamfnation.jamfsoftware.com/viewProductFile.html?fid=773](script )again? i think variable $userAgent isn't get the correct current version now.

from my test, the current version is lower than my installed version

Latest Version is: 2015.009.20069
Current installed version is: 15.009.20077
ARCurrVersNormalized: 1500920069
Latest version of the URL is: http://ardownload.adobe.com/pub/adobe/reader/mac/AcrobatDC/1500920069/AcroRdrDC_1500920069_MUI.dmg

joe_farage
New Contributor III

@Dalmatian it looks like the problem comes from Adobe. They released 77 before 69 and I don't know why... The workaround is to delete first the installed version of Acrobat Reader DC before running the script.
Hope it helps